Front Office intern, The Broadmoor

The Broadmoor is seeking an international Hospitality Management specialist from AUT to join their Front Office team. The successful intern will work alongside the Operations Division; Rooms and Facilities departments to deliver a fantastic first impression of the property.

The BROADMOOR is a Five-Star Resort in Colorado Springs characterised by impeccable service and distinctive amenities. It is the longest-running consecutive winner of both the AAA Five-Diamond and Forbes Travel Guide Five-Star awards. Since first opening in 1918, it has offered guests a unique way to experience the beauty of the American West, through day spa, restaurants (including the only Five-Star, Five-Diamond restaurant in Colorado, Penrose Room), 54 holes of championship golf, six tennis courts, indoor/outdoor pools, distinctive retail shops, 185,000 square feet of meeting space, specialty tours, activities and programs for guests of all ages and interests.

WORK WILL INCLUDE:
  • Ensuring total guest satisfaction through prompt and efficient service in a courteous and professional manner.
  • Greeting and providing guests with hotel information.
  • Ensuring prompt and efficient check in and check out service of guests
  • Coordinating front of the hotel operations working closely with Guest Services, Concierge, Reservations staff and other Departments to ensure excellent service.
  • Using selling strategies to upgrade current reservations.
SUITED TO CANDIDATES GRADUATING WITH:
PREFERRED DATES:

1 year, starting February 2018.

RECRUITMENT

Applications for this role have been extended until 5pm on Monday 25 September.

STEPS TO APPLY
  • Log in to AUT Internz*.
  • Search under Public Internships to view this role.
  • Select 'Send me details' to receive an application form via email.
  • Complete and submit the application by 5pm on Monday 25 September.

*If you don't already have an AUT Internz-approved profile, please sign up now as it may take up to one week to complete and approve your profile.

NEED TO KNOW:
  • Before applying for this scholarship it is your responsibility to ensure you meet the criteria: https://internz.aut.ac.nz/students/international-internships/aut-internz-regulations
  • One AUT Internz scholarship will be offered to intern at the Broadmoor during 2018.
  • Scholarships will cover airfares to and from Colorado Springs, a 1-year US visa, initial accommodation allowance, and all administration costs and travel and health insurance
  • The successful recipient of the scholarship to The Broadmoor will be paid in market by The Broadmoor
  • Applications close 5pm on Monday 25 September.